Call Processing

• 3-Digit Extensions
• Analog Ext. (FXS) for Page, Bells, ( + some other services)
• Call Forward All
• Call Denial
• Call Logs: Missed, Dialed, and Answered
• Call Timer
• Call Waiting
• Caller ID Name + Number
• Conference 3-Way
• Consult Hold
• Desktop Click-to-Dial
• Direct Inward Dial
• Direct Station Selection
• Do Not Disturb
• Handsfree operation
• Headset Options
• Hold
• Hot Desking (hotelling)
• Intercom Hotline
• Intercom Groups
• Redial Last Number
• Line Appearance: Multiple
• Line Appearance: Shared
• Page: External Overhead
• Ring Tones (select / line button)
• Speed Dial & Contact Directory
• Station-to-Station Calling
• Station Mirroring
• Station Directory Dial by First or Last Name (voice prompted)
• Time & Date Display
• Transfer: Announce/ consult
• Transfer: Blind/Ringing
• Trunk-to-Trunk Transfer

Voice Mail

• Broadcast List System-Wide
• Dial by First or Last Name Directory (voice prompted)
• Email/Voicemail Integration
• Primary Greeting
• Message Archiving
• Message Replay
• Message Forwarding
• Message Waiting Indication
• Multiple Mailbox Greetings
• Multiple Greetings Based on Incoming Dialed Number
• Name Announcement
• Time/Date Stamps

Platform Services

• Attendant Operations
• Call Plan: Courtesy Phones
• Call Plan: Unlimited US/CAN Local & Long Distance Dialing
• Class of Service Restrictions
• DTMF Pass-Through
• Outbound Caller ID number
• Outbound Calling Line Presentation: DID or Company
• Outbound Call Restrictions
• Partial Dial Critical Timeout
• PSTN Circuit for E911
• Session Border Controller
• Toll Restrictions

OrcaFax Electronic Faxing

• Integrated with Email
• Files Converted to PDF
• No Special Viewer Required
• Optional Fax Scanner Supported
• Fax-to-and-from the Desktop

Automated Attendant

• Multiple Automated Attendant Greetings
• Designated Answering Line

High-Availability Features

• Redundant Network Transport
• Redundant Access Links
• Disaster Recovery Operations

Remote/Mobile Operations

• Remote/Duplicate Extensions
• WiFi and Soft Phone Support
• Full Call Processing Features

OrcaMeeting Conferencing

• Web Conferencing
• Audio Conferencing
• Scalable Group Sizes
• Unlimited Calling

Administration

• DHCP/DNS Phone Activation
• Centralized Monitoring & Management via IP Network
• Centralized Management via Modem Connection
• Centralized Periodic Site Test
• Call Signaling History for Host
• Call Threshold Monitoring & Alarming
• Centralized Abnormal Termination Report & Alarm
• Transmission Statistics (CDR)
• Continuous Statistics Reporting to Monitoring Site
• Group Conferencing

 As of 2008-08-17