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The innovative OrcaDial feature enhances productivity by delivering click-to-dial functionality across multiple applications. A user can highlight a phone number in a desktop application and hit the F10 key to establish a call. Unlike traditional click-to-dial features that work only with contact directories, OrcaDial works with diverse desktop applications, including Microsoft Word, Excel and PowerPoint as well as PDF files.
It also allows users to click on phone numbers displayed on Web pages or email clients to initiate calls. Since the CrystalBlue Voice Service is designed specifically for the needs of SMBs, Whaleback can swiftly develop productivity features and enhancements that will further streamline communications across the company.
Companies can increase worker productivity because users can highlight phones numbers in desktop applications and generate outbound calls without the need for manual dialing.
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