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CrystalBlue Managed Voice Services
Whaleback Systems is a pioneering managed broadband phone service provider offering the first business phone solution built from the ground up for broadband to help small and medium businesses reduce capital and operating costs while taking advantage of full-featured telephony services.

The Whaleback CrystalBlue Voice broadband phone service is 100 percent premises-based and software-driven, and it incorporates the following technologies:

 

  • OrcaVision end-to-end around the clock monitoring and management.
  • Redundant Array of Independent Links (RAIL) technology for combining broadband links from multiple service providers into a single, high-availability network connection.
  • The SMB 1500 next-generation IP PBX.
  • Executive IP Handsets that plug into a standard Ethernet jack to provide full-featured telephony services.
  • Executive IP Softphones that allow users to access telephony services directly from PCs and laptop computers.
  • Attendant Consoles for routing inbound callers.
  • ORCA OS, the operating system for the SMB 1500 that delivers rich IP telephony features.

The CrystalBlue Voice Service includes a separate "voice only" broadband connection inclusive in the monthly price, and the entire service is monitored and maintained around the clock. CrystalBlue is a unique managed service for Small and Medium Businesses (SMBs) that offers:
  • The simplicity of a network-based hosted service with the reliability and advanced features of an on-premises PBX.
  • Dedicated broadband access centrally managed around-the-clock to deliver reliable, full-featured voice services.
  • Robust calling features and productivity tools previously only available to the largest enterprises.
  • A cost-effective fixed pricing plan that allows SMBs to benefit from predictable, flat-rate pricing.

Before the launch of Whaleback’s CrystalBlue Voice Service, SMBs were faced with two options: 

  1. Premises-Based Solutions: Buy or lease an expensive PBX and manage its operation, pay for support and worry about upgrades.
  2. Hosted VoIP Solutions: Subscribe to a hosted VoIP service and settle for inferior call quality and fewer features from your phone service.

The CrystalBlue Voice Service is a  fully managed service that combines the call quality and features of an enterprise-class PBX with the simplicity and cost-savings of a hosted service. It is a premises-based, software driven, all-inclusive managed service with unlimited use and flat-rate pricing. By selecting CrystalBlue, your company will benefit from a phone service that constantly increases in value yet never increases in cost. The following is a brief comparison of premises-based solutions compared to CrystalBlue, and click here for a comparison of CrystalBlue and hosted solutions:

 

 

No SMB wants to become its own phone company and manage the complexity of telephony services, and the CrystalBlue Voice Service allows you to focus on running your businesses—and not on running your phone systems. By selecting CrystalBlue, you can rely on a managed service and take advantage of the latest features and technologies without the need for self-managing an IP PBX or waiting for the phone company to launch new features that address SMB requirements. 

 
 

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Contact Now

Main:  +1-617-934-5070
Fax:    +1-617-849-5884
Sales Inquiries:
sales@bostonvoicenet.com

Technical Support Website:
helpdesk.bostonvoicenet.com

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