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Managed Service Plans

Flexible managed services that keep you up and running, at a fraction of the cost of in-house IT.
Boston Voice Networks offers three levels of managed services for your technology infrastructure.

FULLY MANAGED SERVICE PLAN: provides round the clock monitoring of the devices under contract, full help desk support, and remote or on-site remediation of any problems identiἀed. An asset inventory, automatically compiles as a result of a baseline audit , is subsequently monitored, ensuring visibility of software compliance, device changes and warranties. Under this plan, we guarantee 99.5% uptime. (Parts not included.)

REMOTE REMEDIATION PLAN:  includes round the clock monitoring of the devices under contract. Any problems identiἀed are addressed remotely or on-site with your authorization. Full helpdesk support is provided. (Parts not included.)

MONITORING PLAN: we will advise you if a device has failed, or is about to fail. You choose how you would like to resolve the problem. This low cost option is ideal for lightly utilized devices and other devices such as video cameras and door locks.

 

 Interested in talking with us? Call 1-617-934-5070 for FREE consultation and FREE Audit.

 


 

 

 

Contact Us

Main:  +1-617-934-5070
Fax:    +1-617-849-5884

Sales Inquiries:
sales@bostonvoicenet.com

Quote Request:
bostonvoicenet.com/quote

Client Support Portal:
helpdesk.bostonvoicenet.com

about 16 days ago Old School Telephone Set http://t.co/a5F30i3W
about 23 days ago Polycom HD Voice - The Quality you Can Hear! http://t.co/4hy7t0TL #boston #voip @polycom @whalebackvoip
21 Dec 2011 How Unified Communications Improves Business - Download Free Whitepaper - http://t.co/9JJrd2TY #voip #business #uc #boston
12 Oct 2011 Whaleback Systems Marks Fifth Year Supporting U.S. Troops with Free Phone Service http://t.co/LaZAdEQ0 @WhalebackMSP
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16 Aug 2011 Vertical Receives 2010 Communications Solutions Product of the Year Award: http://t.co/sfTluPc #pbx #voip #awards #boston #telco
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